# Landlord Refuses to Fix Defects: Your Rights and Actions

*19 juli 2026*

> Are you dealing with a landlord who refuses to fix defects in your apartment? This guide outlines your rights and the steps you can take to resolve the issue.

## When a Landlord Refuses to Fix Defects
Discovering a defect in your apartment is stressful, but it becomes even more difficult when your landlord refuses to fix defects despite your requests. As a tenant, you have clear legal protections, and following the correct procedure is essential to ensure your home is maintained properly.

## Step-by-Step Guide to Resolving Maintenance Issues
### Step 1: Document Everything
Always take photos and videos of the damage. Detailed documentation is your best evidence if you need to escalate the matter.
### Step 2: Formal Written Requests
Always communicate in writing. Send an email or a registered letter detailing the issue and setting a clear deadline for repairs.
### Step 3: Understand Maintenance Responsibilities
Distinguish between normal wear and tear, which is the landlord's responsibility, and damages caused by negligence, which may be the tenant's responsibility.
### Step 4: Request Rent Reduction
If the defect significantly impacts your ability to use the apartment, you may be entitled to a rent reduction for the duration of the issue.
### Step 5: Escalate to the Tenancy Tribunal
If the landlord still refuses to act, you can apply for an official order from the local tenancy tribunal to force the necessary repairs.
### Step 6: Legal Advice
Never attempt to perform repairs yourself and deduct the cost from the rent without prior legal approval, as this could jeopardize your lease.

## FAQ
### What if the landlord ignores me?
If your landlord refuses to fix defects after formal notice, seek help from a tenant union or legal counsel to file a formal complaint.
### Can I withhold rent?
Generally, no. Withholding rent can lead to eviction. Always seek legal rent reduction instead.
### What is a reasonable timeframe for repairs?
The law requires repairs to be done without undue delay, depending on the severity of the defect.